Communication
Lectures on communication are just words on a screen with little to no actual real life value, but human interaction is the best kind of teacher when it comes to communication with complete strangers. Here are some tips about communication with patients i have picked up or noticed. I will add to them later:
- when you greet them, call them by their full name. If they're old then ask subtly what they'd like to be called (may i call you margaret or is it mrs jones?) or screw it if they're young and call them by their first name.
- shake their hand with a firm grip (don't wanna seem weak and put off a bad first impression)
- Be smiley and enthusiastic but not to the point of crazy
- Don't waste time... take them to the chair and sit them down. offer to put their bag in a safe place where they can see it at all times (obviously not when lying down but you know what i mean)
- When you're first talking to the pt sit down on your chair at eye level to them
- when you greet them, call them by their full name. If they're old then ask subtly what they'd like to be called (may i call you margaret or is it mrs jones?) or screw it if they're young and call them by their first name.
- shake their hand with a firm grip (don't wanna seem weak and put off a bad first impression)
- Be smiley and enthusiastic but not to the point of crazy
- Don't waste time... take them to the chair and sit them down. offer to put their bag in a safe place where they can see it at all times (obviously not when lying down but you know what i mean)
- When you're first talking to the pt sit down on your chair at eye level to them
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